We at Novel Valves India Pvt. Ltd. are committed to,
Design, Manufacture, and Deliver high-quality valves that meet or exceed our customers' requirements in compliance with API 6D and relevant industrial standards.
Novel’s quality policy is based on the following principles:
- Customer satisfaction: We strive to meet or exceed our customers' expectations through manufacturing quality valves, timely delivery, defect-free products, and in all compliance to the product specification as per international standards and customer specifications.
- Continuous improvement: We are committed to continually improving our processes and products to achieve excellence in quality, safety, and reliability with participation from Interested Parties.
- Compliance: We ensure compliance of quality management system and products with API 6D, API Spec Q1, and other relevant industry standards, regulations, and customer requirements in a timely manner through review and implementation.
- Risk management: We identify, assess, and mitigate risks that could impact our ability to deliver high-quality products and services.
- Employee involvement and training: We empower our employees to take ownership of quality and provide them with the necessary training, resources, and support to ensure their competence.
- Interested Parties: We work closely with our interested parties to ensure organizations development and manufacturing of quality products. This quality policy will be made available to all interested parties upon written request.